Frequently Asked Questions
What file formats can I fax?
We support PDF, PNG, and JPG files. Files must be under 10MB in size.
How is pricing determined?
We charge a flat rate of $2.99 per fax, regardless of the number of pages or destination.
Which countries can I send faxes to?
You can send faxes to most countries worldwide. We support both domestic and international fax numbers.
How do I know if my fax was delivered successfully?
Currently, we don't offer delivery confirmation to keep our service simple and affordable. Most faxes are delivered successfully within a few minutes.
Is my data secure?
Yes, your data is completely secure. We use encrypted connections for all uploads, and files are automatically deleted from our servers immediately after the fax is sent.
How long does it take to send a fax?
Most faxes are sent within 2-5 minutes after payment confirmation. International faxes may take slightly longer.
What if my fax fails to send?
If a fax fails to send due to a technical issue on our end, we will automatically refund your payment. Common reasons for failure include busy fax lines or invalid fax numbers.
Can I send multiple pages?
Yes, you can upload multi-page PDF documents. All pages will be sent as a single fax for the flat rate of $2.99.
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