Privacy Policy

We collect and process the following types of information:

A. Information You Provide Directly

• Fax Content: The PDF document you upload. This is processed solely for transmission and immediately deleted after successful or failed delivery.
• Transmission Data: The recipient's fax number.
• Payment Information: Processed directly by our payment provider, Stripe. We do not store your credit card numbers or sensitive payment details on our servers.

B. Information Collected Automatically

• Technical Data: IP address and browser type for security, fraud prevention, and service optimization.
• Usage Data: Information about how you interact with our website (e.g., pages visited, time spent). This is collected anonymously where possible.

We use the collected information for the following purposes:

• To transmit your document to the destination fax number as requested by you.
• To process your payment via our secure payment processor (Stripe).
• To prevent fraud, abuse, and ensure the security of our Service.
• To comply with legal obligations.
• For internal analytics to improve the functionality and user experience of our Service.

We enforce a strict auto-deletion policy for your sensitive data:

• Documents: Your uploaded PDF files are encrypted at rest and automatically deleted from our servers immediately after the fax transmission is completed (whether successful or failed). We do not archive your documents.
• Logs: We retain metadata (time of send, recipient number, status) for a limited period to assist with customer support, refunds, and legal compliance.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

• Third-Party Service Providers: We share your information with third parties who perform services on our behalf (e.g., payment processing, fax transmission). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Protection of Rights: We may disclose your information when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of EasyAsFax, our customers, or others.

To operate our Service, we rely on several third-party service providers:

Depending on your location, you may have certain rights regarding your personal data. These include:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: You can object to our processing of your personal data under certain conditions.
• Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes GDPR.

If you have any questions about this Privacy Policy, please contact us: